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Business Process Outsourcing (BPO) ranks notably high in the global business scenario, with BPO services turned into a compulsion than a mere choice.
Masterpiece Group, Inc. (MPG) is counted as a key BPO service provider with their call centers spanned across various Asian countries including China, Hong Kong, Taiwan, etc.
Masterpiece has the distinction of starting India's first Japanese call center, in collaboration with Espire Infolabs Pvt. Ltd, India and Success TRC Pvt. Ltd, Japan.
This novel venture is aimed at reducing the labor cost to half in comparison to the BPO's in Japan.
On the other hand, India is likely to benefit with the foreign employment generation.
The executives will include both Japanese nationals and Indians having the Japanese skill set. Apart from getting the opportunity to work in India, the Japanese nationals working for the call center concerned will also get to learn English, Hindi and Yoga. |
