We at Espire are of the firm opinion that our clients outsource their projects to Espire on account of the confidence we repose in them, not only in terms of the quality of our services and products but also on account of the infrastructure that we have at our disposal where a major share of the activities are undertaken.
We realize the sensitive nature of the information shared by our clients with us and the significance of timely delivery of the committed services. Consequently, we have left no stone unturned in order to ensure that the SEI CMMI Level 5 and ISO 9001 accredited technology center at New Delhi, India is a world class facility designed with an eye to the most meticulous detail.
Main Delivery Center
| Location |
Size |
Capacity |
Major Functions/Services Provided |
| New Delhi (India) |
95,000 sq. ft |
1600 persons |
- Software Services
- BPO Services
|
Backup Delivery Center
| Location |
Size |
Capacity |
Major Functions/Services Provided |
| New Delhi (India) |
95,000 sq. ft |
1600 persons |
- Software Services
- BPO Services
|
Information Security Management System
Espire has implemented state of the art international standards of security to maintain confidentiality of customer supplied data:
- ISO27001 standard used as the basis for information security policies
- Rigorous reference checks of all incoming employees to ensure reliable track record of integrity
- Regular information security audits to ensure adherence to the security guidelines and identify opportunities for improvement
- Remote storage and back up of all sensitive data
- Remote storage and back up of all sensitive data
- Each employee signs an exclusive Non Disclosure Agreement
Network Security:
- Firewalls and Address Assignments
- Checkpoint NG-1 firewall system
- 128 Internet Valid IP address to protect the communication over the public network
- Intrusion Detection Methods and Tools
- Cisco IDS-4210 with Cisco Secure Policy Manager
- Cisco IDS Network Sensor version 3.0 for automatic update of signatures Gateway Virus detection technology
- Implemented on all servers
- Antivirus software is also running on each desktop/mobile system.
- Virus definition tables are updated every morning
- Number of rules with various methods have also been implemented to delete/deny Internet worms
- Virus Detection Capabilities
- Gateway Virus detection technology
- Implemented on all servers
- Antivirus software is also running on each desktop/mobile system.
- Virus definition tables are updated every morning
- Number of rules with various methods have also been implemented to delete/deny Internet worms
Physical Security & IT Redundancy:
Security systems and processes, access procedures and firewalls, redundancies and off location backup sites with fire proof storage facilities all go a long way in instilling that extra degree of confidence and differentiates us from the rest of the world.
- 24 Hour physical Security through Professional Security Guards
- Access Controlled Premises
- ID Cards for all employees
- Restricted entry to sensitive areas
- Portable Media Disabled on PCs (Floppy, USB based media etc.)
- Security protocol education and verification
- Dual level power redundancy
- 100% parallel redundancy UPS
- Computer and Telecom covered by Vendor SLA's
- Documented disaster recovery plan
- Documented procedures for recovery from minor and major interruptions
- Redundancy and backup built-in to minimize downtime
- Hot plugged critical part redundancies and on-site spares
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