Many recent global events have put the Insurance industry under significant focus. Many such events which have led to public outcries have compelled the governments of every country to invest more and more money on the Insurance industry. Frequent unforeseen claims have weighed down the Insurance industry resulting in an adverse impact on their budgets and expenses. Moreover, the Insurance organizations have also been clogged by continuous demands for improved services, resulting them in revamping the way the services are being provided.
The Insurance business, consisting of Life Insurance, General Insurance, Re-insurance and Insurance Brokerage, is very complex. Espire is aware of this complexity, and hence we go that extra mile to deal with such businesses. Our Insurance domain experts work closely with our clients to understand their requirements and create customized solutions that result in business benefits.
External service providers help Insurance companies in developing and managing applications that help them differentiate their businesses with cost, time and quality benefits. Hence more and more Insurers rely on external service providers to develop and manage applications using the latest technology. We, at Espire, provide solutions and services that help the insurance industry use technology to drive their business and provide better services to their customers.
Espire in Insurance
Espire has a matchless track record of partnering with insurance companies to provide services and solutions to them that customize their offerings. Our services have also helped numerous Insurers in integrating numerous front and back mid-office systems to reduce costs, and improve the business processes.
Apart from software services and solutions, our state-of-the-art Offshore Development Center also provides outsourcing services to global Insurance organizations. We have benchmarked several industry best practices that have proved to deliver high quality solutions to several Insurance organizations.
Espire, with its strong team of IT domain experts exclusively focuses on helping global Insurance corporations with innovative solutions and services using the latest technologies.
We provide the following services for the insurance industry:
- Customized Application Development and Management Services: Espire has several years of experience in delivering high quality customized solutions, on time and within budget. We combine cutting-edge technologies with the valuable components of legacy systems to help accomplish business goals. Our offerings in this area include:
- Development and enhancement of applications
- Maintenance and support of legacy systems
- Re-engineering of applications
- Migration services
- Web-based applications
- IT Infrastructure Management Services: We have the expertise to design and implement mission critical IT infrastructure. Our primary IT infrastructure management services increase the value of our customer's business. Our Service offerings include:
- Ensuring that customer applications and infrastructure keep pace with dynamic business.
- Creating responsive infrastructure by taking into account services that manage various kinds of network environments.
- Assessing current security systems and creating a secure online application by developing custom frameworks that protect organizations as well as their clients.
- Round-the-clock onsite services for geographically distributed networks to provide a cost-effective solution to ensure maximum uptimes.
- Business Process Outsourcing (BPO): We handle IT intensive businesses processes for our customers so that they can focus on their core competencies and manage bottom lines. We leverage our rich experience of IT solutions expertise in multiple domains for in-depth business process understanding and high quality execution.
With the intensive competition prevailing today insurers are realizing that they need to focus on their core competencies and use their resources to optimum to stay ahead in the competition. This has resulted in outsourcing the business processes, which are not critical to the business. Outsourcing the business process allows the insurers to reduce the operating cost, which gives them a competitive edge again. Insurers can also expect improved service quality and flexibility, which add value to their business.
Espire's BPO services help insurance clients mitigate risks, re-engineer processes, launch new products faster, build systems and train people. We handle IT intensive business processes for our customers. Our proven global delivery model, combined with state-of-the-art communication facilities and infrastructure helps us to provide services from data entry to knowledge services effectively. Our insurance processing services provide specialized solutions to the insurance sector and support critical business processes applicable to the industry right from new business acquisition to policy maintenance to claims processing.
|